I4malaysia Terms and Conditions – Complete Platform User Guide

1 Acceptance of Terms and Conditions

By accessing, registering for, or using any services offered by i4malaysia through the website i4malaysia.win, you hereby agree to be bound by all Terms and Conditions stated in this document. If you do not agree with any part of these terms, please stop using the platform immediately.

These terms form a legally binding agreement between you ("Member" or "User") and i4malaysia ("Platform", "We"). This agreement takes effect as soon as you click the "Register" button or access any part of our platform.

2 Member Eligibility

To register and use i4malaysia services, you must meet the following eligibility requirements:

• Aged at least 18 years of age or have reached the legal gambling age under the laws of your jurisdiction.
• Not appear on any list of individuals prohibited or restricted by the relevant authorities.
• Registering in your own personal capacity, not on behalf of any other individual or entity.
• Not have a diagnosed compulsive gambling problem and not re-register after having chosen to self-exclude.
• Having full legal capacity to enter into a legally binding agreement.

3 Registration & Account Management

Each user is only permitted to have one registered account only at i4malaysia. Holding multiple accounts is a serious breach of these terms and will result in the permanent closure of all associated accounts without any balance refund.

During registration, you are required to:

• Providing your full legal name exactly as it appears on a valid identity card or passport.
• Use an active email address that belongs to you — each email address can only be linked to one account.
• Setting a strong password using a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Completing the identity verification (KYC) process when requested, including uploading a valid proof of identity.

You are solely responsible for maintaining the security of your login credentials. Any activity that occurs under your account is your responsibility, whether or not you authorised it. Please contact our support team immediately if you suspect your account has been accessed without authorisation.

4 Fund Deposits & Withdrawals

I4malaysia supports a variety of local payment methods including FPX, instant bank transfers, and popular e-wallets in Malaysia. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.

General deposit conditions:

• The minimum deposit is RM 30 per transaction.
• Deposited funds must originate from a legitimate source and be solely owned by the member.
• I4malaysia does not accept third-party deposits on behalf of members.
• All deposits are processed within 5 minutes or less after payment confirmation is received.

General withdrawal conditions:

• The minimum withdrawal is RM 50 per request.
• Withdrawals can only be made to a bank account or e-wallet registered under the same member's name.
• Members must complete KYC verification before their first withdrawal is approved.
• Withdrawal processing time is under 5 minutes for VIP members and not exceeding 24 hours for all other members.
• I4malaysia reserves the right to suspend withdrawals for security review purposes if any suspicious activity is detected.

5 Bonuses, Promotions & VIP Programme

I4malaysia offers a variety of attractive bonuses and promotions for both new and existing members. All offers are subject to the specific conditions stated on their respective promotion pages, and the following general terms also apply:

• Each bonus has wagering requirement that must be met before any withdrawal from the bonus balance is permitted.
• The welcome bonus may only be claimed once only by each new member.
• I4malaysia reserves the right to cancel any bonus if there is evidence of misuse or attempts to exploit the promotional terms.
• All bonuses have expiry period as stated. Expired bonuses cannot be reactivated.
• Our tiered VIP program offers different benefits based on membership level, including cashback, birthday bonuses, and higher withdrawal limits.
• VIP reward points cannot be transferred between accounts or directly exchanged for cash.

6 Prohibited User Conduct

To ensure a safe and fair gaming environment for all members, the following actions are strictly prohibited on the i4malaysia platform:

• Registering or using more than one account.
• Use automated software, bots, scripts, or any unauthorized method to access or play on the platform.
• Colluding with other players to manipulate game outcomes.
• Exploiting bugs or technical vulnerabilities in the system to gain an unfair advantage.
• Cheat, falsify information, or use another person's identity during registration or the KYC process.
• Abuse bonuses in ways that go against the intent of the promotion.
• Use the platform for any illegal activities, including money laundering or financing of terrorism.

Any violation of the above rules will result in immediate action, including temporary account suspension, permanent account termination, and forfeiture of all balances and wins in the account.

7 Account Closure & Suspension

I4malaysia reserves the right to suspend or close any member's account at any time, with or without prior notice, if there is a breach of terms or any suspected unlawful activity.

Members may also choose to close their own account by contacting our customer support team. Before closure is processed:

• All active bets will be settled in accordance with the relevant game rules.
• Eligible balances will be returned to the original payment method within 3–5 business days.
• Bonuses that have not met the wagering requirements will be automatically forfeited.

Members who have chosen to self-exclude through the Responsible Gaming will not be permitted to re-register until the self-exclusion period has ended.

8 Limitation of Liability

I4malaysia shall not be liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to:

• Service disruptions caused by scheduled or unplanned system maintenance.
• Loss of internet connection on the user's end.
• Any game outcome made based on incomplete information or misunderstanding.
• Financial losses arising from wagering activities conducted by the member.

In all circumstances, the maximum liability of i4malaysia to any member shall not exceed the total amount deposited by that member in the 30 days prior to the claim being made.

9 Privacy & Data Protection

I4malaysia takes the protection of all members' personal data seriously. All information collected during registration and use of the platform is processed in accordance with Privacy Policy our detailed page.

In summary, we are committed to:

• Not share your personal data with third parties without your consent, unless required by law.
• Store your data using bank-grade encryption (256-bit SSL).
• Granting you the right to access, correct, or request deletion of your personal data.
• Use your data solely for the purposes stated in our Privacy Policy.

10 Amendment of Terms and Conditions

I4malaysia reserves the right to modify, add, or remove any part of these Terms and Conditions at any time at our sole discretion. Notification of significant changes will be communicated via:

• In-platform notifications when you log in.
• Email to the address registered to your account.
• Updates to this Terms and Conditions page with a new effective date.

Your continued use of the i4malaysia platform after any changes to the terms take effect will be considered your acceptance of those changes. If you do not agree, please close your account before the effective date of the relevant changes.

11 Law & Jurisdiction

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or related to these Terms shall first be resolved through good-faith negotiation.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration, the decision of which shall be final and binding on both parties.